Privacy Policy
Streammate AI, Inc. (the "Company") is committed to maintaining robust privacy protections for its users. This Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.
For purposes of this Agreement,
- "Site" refers to the Company's website, accessible at www.streammate.ai.
- "Service" refers to the Company's services accessed via the Site, including subscribing to our newsletter or joining our Discord server.
- "we," "us," and "our" refer to the Company.
- "You" refers to you, as a user of our Site or Service.
By accessing our Site or using our Service, you accept our Privacy Policy and our Terms of Use (www.streammate.ai/legal/tou.html), and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect "Non-Personal Information" and "Personal Information."
Non-Personal Information includes information that cannot be used to personally identify you (e.g., anonymous usage data, general demographic information, referring/exit pages, URLs, browser types, device types, preferences, and number of clicks).
Personal Information includes your email address, which you submit through the registration process on the Site.
1. Information collected via technology
To activate the Service you only need to provide an email address. However, we automatically collect certain information from your browser or device when you access the Site or Service, such as:
- referring URL
- browser type
- device type
- access date and time
- general location
- pages visited, time spent, click patterns
- performance and error data
We track this information using cookies (small text files with a unique identifier). We use both session cookies (expire when you close the browser) and persistent cookies (remain until deleted).
2. Information you provide by registering
To subscribe to the Service, you must create a profile by entering your email address and, when applicable, a username and password. By registering, you authorize us to collect, store, and use your email address in accordance with this Privacy Policy.
3. Children's Privacy
The Site and Service are not directed to individuals under 13. We do not knowingly collect information from anyone under 13. If we learn that we have collected such information without parental consent, we will delete it promptly. Contact us at contact [at] streammate.ai.
II. HOW WE USE AND SHARE INFORMATION
Personal Information
We do not sell, trade, rent, or share your Personal Information with third parties for marketing purposes without your consent.
We use Personal Information to:
- respond to inquiries
- solicit feedback
- provide technical support
- send promotional communications
- send required administrative or service-related updates
We may disclose Personal Information if required to comply with legal obligations, enforce our Terms of Service, prevent fraud, or protect users' rights, property, or safety.
Non-Personal Information
We use Non-Personal Information to improve the Service, analyze usage trends, customize user experience, and produce aggregated analytics. We may share aggregated Non-Personal Information with partners, advertisers, and third parties at our discretion.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. We use technological safeguards such as encryption, firewalls, and Secure Socket Layer (SSL) technology. However, no method of transmission or storage is completely secure. By using the Service, you acknowledge and accept this risk.
IV. YOUR RIGHTS REGARDING PERSONAL INFORMATION
You may request that we stop sending you marketing communications at any time.
- Users can opt out by clicking the "unsubscribe" link in promotional emails.
- You may also opt out by contacting us at privacy [at] streammate.ai.
Please note that, even after opting out of promotional emails, we may continue sending administrative or service-related communications.
V. LINKS TO OTHER WEBSITES
The Service may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies only to information collected by the Company.
VI. CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to modify this Privacy Policy or our Terms of Service at any time. We will notify you of significant changes by email or by posting a notice on the Site. Significant changes take effect 30 days after notification. Non-material changes take effect immediately.
VII. CONTACT US
If you have any questions about this Privacy Policy or our practices, contact us at:
privacy [at] streammate.ai